24 hour Breakdown Service 080 60501234
Rescuefirst FAQS

Frequently Asked Questions

Rescue is Bangalore's leading provider of Roadside Breakdown Assistance services.

Our focus lies in friendly, quick, effective solutions to your on-road issues. Get a review of how we can serve you.

Why subscribe to RESCUE’s RSA Plans?

We are Bangalore’s largest 24/7 roadside assistance organisation – which means we fix more breakdowns at the roadside than anyone else. We’ve helped over 100,000 stranded motorists get moving again.

Once a member, there's no charge for labour at the roadside. With an on spot repairs success rate of 94%, our expert technicians get you moving at the earliest in case of your vehicle suffering a breakdown.

With our exclusive membership benefits you can save more than the cost of your membership.

We reach a customer in less than 30 minutes from the time we receive the call for help.

With RESCUE's RSA plans, you can call us out as many times as your plan supports. There are no labour charges for any repairs on the roadside. Repeat call-outs for the same fault will not be covered.

Our expert technicians RESCUE someone every 20 mins! We get you moving' - With an on-site repairs success rate of 94% we’ve helped over 100,000 stranded motorists continue on their way. Our team of technicians undergo weeks of training on different types of cars and bikes. All our technicians also undergo background verification checks.

Team RESCUE is the RSA partner for all the auto majors – Skoda, Audi, Volkswagen, Hyundai, Chevrolet, Jaguar, Land Rover, Mercedes Benz, Harley Davidson, Triumph, Honda, Hyosung, Indian, Royal Enfield, etc.

Yes, if you're currently broken down and not a member, you can ask for assistance for your breakdown and get instant cover online. You can also call us on our 24/7 RESCUE Line, on 080 60501234, to arrange cover and assistance.

Additional charges will apply if you don't already have RSA coverage when you break down.

Your 24/7 free breakdown assistance in Bangalore begins after your online application has been successfully processed - we'll email you confirmation of your cover.

You will receive your membership by courier/post, within 15 working days

You can upgrade your RSA plan anytime. However, the services in the upgraded plan can be availed only after 7 days from the date of application for upgradation of plan. Please call 080 60501234 for further details.

You can buy breakdown cover gift membership if you'd like to buy cover as a present for someone else.

Our membership plans are for a 12-month period. We do not offer plans for a few days/ weeks. We believe this offers the best value for money for our customers.

Your membership kit normally takes 15 working days to reach you. If you still haven’t received them, please give our customer service team a call on 080 60501234.

We'll send you a renewal email/text about thirty days before your cover is due to expire. This will include details of your renewal, and the various ways to renew.

You can also renew your membership online by accessing your account.

Yes - your membership number will stay the same, even if you've made changes/upgrade your plan.

RESCUE services are limited to Bangalore City at present. However, we try and assist members who have suffered car/bike breakdowns outside Bangalore too. We will try and provide help through our network of service providers in these instances.

If your vehicle suffers a breakdown, call our 24-hour RESCUE helpline (080-60501234) for assistance. Please quote your membership number, also provide your location with a nearest landmark & your contact number. We immediately despatch the nearest technician to the spot of breakdown.

RESCUE does not charge labour for any roadside repairs to your vehicle. Any spares replaced will be charged at actuals. Any work carried out, other than roadside assistance, will be a separate contract between you and the repairing garage.

In case of mechanical faults which can’t be solved on the road, your vehicle will be safely towed to the nearest authorised service station or the service station of your choice. You will also be provided with a taxi/alternate transport facility.

RESCUE memberships are vehicle based memberships. At RESCUE we cover the vehicle, not the rider/driver. This means we cover your vehicle no matter who's driving it. So you can rest assured that even if anyone else is driving your vehicle, which is registered with us under the membership, it is covered if it breaks down.

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Please enter the details below and our customer support team will get in touch with you immediately. We are here to help you out of the situation and will be at your service in the shortest possible time.

Testimonials

testimonial Karishma

"The best in the business! None of the mechanics in Bangalore can do a better job in case of breakdown emergencies. I love the fact that they are available 24/7, don't have to worry about my car at all"

Karishma
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