24 hour Breakdown Service 080 60501234

Cancellation Policy

The request for cancellation of a RESCUE membership plan must be made based on a specific case/incident that lead to your dissatisfaction about our service. The incident will be probed and any finding of negligence or service denial from our team will have you eligible for applying for a refund. Any such request for cancellation and refund must be made at least within seven (7) business days from the time of such an incident. The cancellation request must be made via an email sent out to membercare@rescuefirst.com with the subject line reading “Request for cancellation of Membership”. Make sure that you type in your contact number in the email so we could contact you back easily. This could also be preceded by a phone call to 080 60 50 1234.

Refund Policy

We at RESCUE try our level best to give you the best possible service. In case any client is not completely satisfied with our services we can provide a refund within 30 days from the time a complaint is registered with our Membercare team. The final refunds will be made after deducting the Service Tax, any charges applicable for the work completed by us till date and admin charges involved. All such refunds will be made in the form of Cheques and will be mailed to your postal address in Bangalore. You will also have the option of picking up the cheque in person from our office.

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Testimonials

testimonial Karishma

"The best in the business! None of the mechanics in Bangalore can do a better job in case of breakdown emergencies. I love the fact that they are available 24/7, don't have to worry about my car at all"

Karishma
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